How it works
Five phases, one connected experience
See what happens at each phase, who leads it, and when you decide whether to continue.
Phase 1 · Discover
The 2-minute sleep check
- Who leads
- You
- Cost
- $0
- Timing
- About 2 minutes
Five questions about snoring, daytime sleepiness, observed breathing pauses, blood pressure, and BMI range. We also run a safety check, if you report chest pain, gasping awake, or falling asleep at the wheel, we stop and point you to urgent care instead of a funnel.
- One decision per screen, no medical jargon
- Nothing is submitted to insurance
- Screening only, it does not diagnose sleep apnea
Phase 2 · Choose
Your result and My Rize Journey
- Who leads
- You, with Rize guidance
- Cost
- $0
- Timing
- A few minutes
You get a plain-language screening signal and a summary of your answers. You can then compare care paths and choose whether to share more information.
- Your screening answers carry forward in the current session
- Coverage details only if an insurance path is relevant
- Care updates only; promotional messages are a separate choice
Phase 3 · Connect
Choose your physician path
- Who leads
- You
- Cost
- $0 to answer and submit
- Timing
- At your pace
Continue with a connected licensed physician, or keep your current physician and existing records while Rize tracks documents and next steps. If you continue online, you confirm identity, sign telehealth consent, and answer only the clinical questions the physician still needs.
- Rize carries forward everything you already shared
- No diagnosis, testing, or purchase is decided here
- Insured patients can compare the insurance route with self-pay first
Phase 4 · Decide
Physician review
- Who leads
- Licensed physician
- Cost
- No upfront charge
- Timing
- Timing varies by case
A board-certified physician licensed in your state reviews your submission. They may issue a decision, request a short video visit, order a home sleep apnea test, or escalate to in-lab or in-person care when that is the right call.
- Home sleep test results are read by the physician, not an algorithm
- Negative or inconclusive results get a clear next step, not silence
- You can check your submitted clinical review status
Phase 5 · Treat
Treatment and ongoing support
- Who leads
- You and your care team
- Cost
- Review pricing before you choose
- Timing
- At your pace
If therapy is appropriate, you see what was diagnosed, why the treatment was selected, and what improvement can look like. Your equipment cart is prebuilt from the prescription and your fit answers, or you can download the prescription and use any qualified supplier.
- Machine, mask size, tubing, and starter supplies matched to your prescription
- Mask-fit support and exchange eligibility shown before checkout
- Coaching and adherence support continue after setup
If something goes sideways
You never lose your place.
If a handoff fails, a payment pauses, or you hesitate at checkout, Rize keeps your prescription, cart, and progress unchanged, and offers a person to talk to instead of a dead end.